Piickr Refund & Cancellation Policy
This policy applies to paid subscriptions, add-ons, and any premium features purchased through Piickr (https://piickr.in). By subscribing to a paid plan, you agree to the terms below.
1. Subscription Billing
- Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) until cancelled.
- Prices are shown in INR (₹) inclusive of applicable taxes unless stated otherwise.
- Payments are processed by third-party payment gateways; we do not store your card or UPI credentials.
2. Cancellation
- You may cancel your subscription at any time from Account Settings → Billing, or by emailing support@piickr.in.
- Cancellation stops future renewals. You retain access to paid features until the end of the current billing period; we do not prorate the remaining days of an active cycle.
3. Refund Eligibility
- New subscribers: A first-time paid subscription may be refunded in full if a cancellation request is made within 7 days of the initial charge, provided the account has not made heavy use of premium-only data exports or API calls.
- Renewals: Recurring renewal charges are non-refundable once the new billing period has started, except where required by law.
- Technical issues: If a verified platform outage or billing error prevented you from using the Service you paid for, contact us — we will assess and may issue a partial or full refund or service credit at our discretion.
- Refunds are not provided for dissatisfaction with market data accuracy, stock performance, or outcomes of decisions made using the Site (see our Risk Disclaimer).
4. How Refunds Are Processed
Approved refunds are issued to the original payment method within 7–10 business days. Processing time beyond that point is controlled by your bank or payment provider, not Piickr.
5. Free Trials
If a free trial is offered, no charge is made until the trial ends. Cancelling before the trial end date avoids any charge; cancelling after billing has occurred follows the standard cancellation terms above.
6. Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with a revised "Effective Date."
7. Contact Us
For billing questions or to request a refund, email support@piickr.in with your account email and order/transaction ID.